where full shells born

Cookie Policy (UK)

terms & conditions

Welcome to Macarons by Ozola!
By accessing and using our website (diozola.com) and by making a purchase, you automatically agree to the following Terms and Conditions. Please read them carefully before placing an order.

1.⁠ ⁠General Information

This website is operated by Diana Ozola, owner of Macarons by Ozola.
Our main activity is selling digital baking classes, recipes, and other baking-related content.

2.⁠ ⁠Products and Services
• Digital products (PDF guides, online classes, recipes):
After purchase, you will receive a direct download link or access via email. Please ensure you save your files, as links may expire.
• All product descriptions and photos are for presentation purposes only.

3.⁠ ⁠Payments
• Payments are processed securely via Stripe and may include options such as Visa, MasterCard, PayPal, and other accepted methods.
• Prices are displayed in GBP (£).
• Full payment must be made before access to digital products.

4.⁠ ⁠Refunds and Cancellations
• Digital products: All sales are final. Once a digital file is downloaded or accessed, you lose the right to cancel under the UK Consumer Contracts Regulations 2013. This is because digital content cannot be “returned” in the same way as a physical product.
• If you experience any issue with a purchase, please contact us directly at contact@diozola.com and we will do our best to help.

5.⁠ ⁠Copyright and Use
• All recipes, guides, images, and digital materials on this website are protected by copyright.
• Purchased materials are for personal use only.
• Sharing, reselling, or publishing purchased materials without written permission is strictly prohibited.

6.⁠ ⁠Limitation of Liability
• Recipes and classes are provided for educational purposes. Results may vary depending on technique, equipment, and ingredients.
• Macarons by Ozola is not liable for any injuries, accidents, allergic reactions, or damages resulting from the use or misuse of the information, recipes, or products.
• Customers are responsible for ensuring they follow instructions safely and use suitable ingredients and equipment.

7.⁠ ⁠Privacy and Cookies
• We use cookies to improve user experience and to process orders.
• For more information, please see our Cookie Policy and Privacy Policy.

8.⁠ ⁠Changes to Terms

We may update these Terms and Conditions from time to time. The latest version will always be available on this website.

9.⁠ ⁠Allergens

Recipes may include ingredients such as nuts, dairy, gluten, or other allergens. It is the customer’s responsibility to check ingredients and ensure they are safe for personal consumption. We do not accept liability for allergic reactions. You are welcome to contact us before purchase to check for specific ingredients that are used (or not used) in any particular recipe.

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10.⁠ ⁠Safe Use Disclaimer

Customers are responsible for using all kitchen equipment, tools, and ingredients safely and correctly. We are not responsible for accidents, injuries, or damages resulting from improper use of equipment (e.g., ovens, mixers, knives) or ingredients.

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11.⁠ ⁠Governing Law

These Terms and Conditions are governed by the laws of the United Kingdom. Any disputes will be handled under UK law.

For any questions, please contact:
📧 Email: contact@diozola.com
🌐 Website: diozola.com

All rights reserved